Privacy Policy

Effective Date: August 8, 2025

introduction

AdEx AI Systems, LLC (“AdEx,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

2. Company Information

AdEx AI Systems, LLC
7901 4th St N, Ste 300
St. Petersburg, FL 33702
Email: support@adex.email
Phone: 561-462-8776

3. Information We Collect

Name and contact information (email, phone, mailing address)
Business name, service category, service area, and related details
Payment and billing information (processed via secure third-party providers)
Ad account access credentials, if required for campaign management
Lead and customer data generated through campaigns
Device information, IP address, browser type, and operating system
Information collected via cookies, pixels, and analytics tools (including Google Analytics and Meta Pixel) for tracking and retargeting purposes

4. How We Use Your Information

Deliver and improve our Services
Process payments and manage billing
Communicate with you about your account and campaigns
Provide support and respond to inquiries
Conduct analytics, reporting, and platform optimization
Serve targeted ads and marketing campaigns
Comply with legal and regulatory requirements

5. Sharing of Information

We may share your information with:

Contractors and service providers (e.g., advertising platforms, CRM providers) for operational purposes only
Payment processors for secure transactions
Legal authorities when required by law

We do not sell your personal information to unrelated third parties.

6. Data Storage & Security

We store data on secure, cloud-based servers and take reasonable measures to protect it from unauthorized access. However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights under privacy laws such as GDPR or CCPA, including the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Opt out of certain processing activities
Request a copy of your data in a portable format

To exercise these rights, contact us at support@adex.email.

8. Cookies & Tracking

We use cookies, pixels, and tracking technologies to measure performance, analyze usage, and serve targeted ads. You can adjust your browser settings to limit cookies, but this may affect functionality.

9. Children’s Privacy

Our Services are not directed to individuals under 18, and we do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the revised effective date. Continued use of our Services constitutes acceptance of any changes.

11. Contact Us

For questions or privacy requests, email us at support@adex.email.